Implementing and Sustaining Effective IBD Advice Services

Module Overview

Telephone, email, video and virtual advice services have become invaluable for the management of patient needs. By providing advice on the development and delivery of these services, this transformational module looks at a smarter way for you to offer advice via telephone, email, and video and virtual services.

Key Learning Objectives

Establish an efficient IBD advice service that is both simple and productive
Develop quick and easy vocal rapport with patients to establish an effective dialogue
Learn to recognise and influence language patterns to understand what a patient is thinking

UPCOMING DATES

Module Format

Friday Evening

Welcome and overview. Evening session with an expert speaker and group discussion.

Saturday

Presentations, interactive educational workshops and group exercises.

Sunday morning

Consolidation of learning and applying new skills in practice.

Looking for further details about what you'll learn in this weekend's module?

Download the Implementing and Sustaining Effective IBD Advice Services leaflet for a comprehensive breakdown of what you’ll cover in these interactive sessions.

Download module leaflet

Register your interest to find out when new dates are released

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Interactive educational modules for gastrointestinal healthcare professionals

Organised and funded by Tillotts Pharma UK & Ireland, intended for UK & Ireland healthcare professionals. Some of this educational content may contain reference to Tillotts products.

PU-03515 | September 2026